Brandon Honda Earns Back-to-Back J.D. Power Dealer of Excellence Award — Reaches Silver Status for 2025

by Brandon Honda

Brandon Honda Dealer of Excellence 2025 Silver Winner

Brandon Honda showroom proudly displaying the J.D. Power Dealer of Excellence Silver award, signifying exceptional customer service and dealership quality.

TAMPA, FL – Brandon Honda is proud to announce that it has earned the prestigious J.D. Power Dealer of Excellence Award for the second consecutive year. This repeat honor upgrades the dealership to Silver Status, placing it among a select few in the country recognized for consistently outstanding customer service and dealership practices.The J.D. Power Dealer of Excellence Program highlights dealerships that go beyond selling cars — those that provide an exceptional experience from first contact through ownership. At Brandon Honda, that experience is rooted in transparency, trust, and a genuine commitment to every customer.

The Journey to Silver Status

Winning the J.D. Power Dealer of Excellence Award once is impressive. Earning it two years in a row proves something bigger: a culture of excellence that’s not only sustainable but growing stronger.

To qualify for this distinction, Brandon Honda met two key benchmarks:

  • High performance in the J.D. Power U.S. Sales Satisfaction Index (SSI) study
  • A comprehensive in-store audit verifying dealership best practices like transparent pricing, clear finance presentation, and fair trade-in evaluations

According to Sam Raabe, General Manager at Brandon Honda:

“This certification sets us apart, especially coming from such an authority as J.D. Power. Every member of our team contributes to making our customers happy, and this award is a testament to their dedication and hard work.”

What Makes Brandon Honda Different

Brandon Honda isn’t just another dealership. We’ve built an experience that’s centered around convenience, consistency, and real customer care.

Seamless Car Shopping Experience

From browsing to buying, customers can handle the entire process online through our Express Car Buying platform. Whether you’re valuing a trade-in, getting pre-approved for financing, or estimating monthly payments, it’s all just a few clicks away.

Start your car search today using our Vehicle Finder Tool.

Real Nationwide Lifetime Warranty

Every new Honda and most pre-owned vehicles at Brandon Honda come with a Real Nationwide Lifetime Warranty. This coverage includes unlimited time and mileage and is valid across the U.S. and Canada — all at no additional cost to the customer.

Financing That Fits Your Needs

Whether you’ve had credit challenges or you’re a first-time buyer, Brandon Honda’s finance department is here to help. We work with trusted lenders to secure the best terms, including $0 down payment options.

7-Day Service with Certified Techs

Our service center is open seven days a week and staffed with certified technicians who know your Honda inside and out. From routine maintenance to diagnostics and repairs, we keep you moving safely.

Need quick service? Book a time using our online scheduling tool.

The Brandon Honda Advantage Club

All buyers are enrolled in the Brandon Honda Advantage Club, which offers:

  • Over $5,000 in exclusive discounts and perks
  • 10% off service and labor
  • Two free oil changes
  • Free car wash with every service visit

Leadership That Fuels Success

Sam Raabe, General Manager

Under Sam’s leadership, Brandon Honda has transformed its sales process to focus on early management involvement and transparent negotiation. His strategy includes hiring sales professionals new to the automotive industry — over 70% of the team had no previous dealership experience. The result? A highly trained, customer-first team delivering consistent experiences across the board.

Rachel Van Hart, Fixed Operations Director

Rachel started her journey at Brandon Honda in 2014 in the Business Development Center and quickly rose through the ranks. She now leads fixed operations and has set new performance records thanks to her commitment to team development and operational efficiency. In one initiative alone, she hired 10 new technicians in under three months — all while maintaining service quality and customer satisfaction.

Giving Back: Partnering with Feeding Tampa Bay

Brandon Honda believes in supporting more than just drivers — we support our community, too. One of our most meaningful partnerships is with Feeding Tampa Bay, a nonprofit dedicated to ending hunger in the region. Through food drives, fundraising, and volunteer efforts, our team helps ensure families in Tampa Bay have access to the food and resources they need to thrive.

Community involvement is part of our DNA, and our work with Feeding Tampa Bay reflects our commitment to making a real, local impact.

Award Celebration with the Team

Brandon Honda recently celebrated this milestone at a company-wide luncheon, where Sam Raabe addressed the entire team. The event featured a custom-decorated cake and the J.D. Power trophy front and center. It was more than just a photo op — it was a thank-you to the people who made the award possible.

Serving the Greater Tampa Area

Brandon Honda proudly serves customers from Riverview, Valrico, Lithia, Apollo Beach, Plant City, and Sun City Center. Located at 9209 E. Adamo Drive in Tampa, we’re just minutes away from wherever you are in Hillsborough County.

Visit Brandon Honda Today

If you’re ready for a better car buying experience, we invite you to experience Brandon Honda for yourself. Browse inventory, apply for financing, schedule service, or just stop by to meet the team that’s raising the standard in Tampa Bay.

Visit us online to get started or come by the showroom today.

Media Contact

Brandon Honda Media Relations
9209 E. Adamo Drive
Tampa, FL 33619
Phone: (813) 664-1234
Website: https://brandonhonda.com

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